Please Read Our Refund and Return Policy
- Returns:
- You have a 3-day window from the date of receiving your order to initiate a return.
- To be eligible for a return, the sunglasses must be unused, in the same condition as received, and in their original packaging.
- Reach out to our customer service team at contact@sunglasshutbd.com or call us at +880 1670-269048 to request a return authorization and receive further instructions.
- Please ensure the returned item is securely packaged to prevent damage during transit.
Refunds:
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be issued to your original method of payment within a reasonable timeframe.
Exchanges:
Currently, we do not facilitate direct exchanges. If you desire a different item, size, or color, please return the original item and place a new order
Shipping Costs:
Shipping costs for the returned item are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product.
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us immediately at contact@sunglasshutbd.com or call us at +880 1670-269048. We will arrange for a replacement or issue a full refund, covering shipping costs.
Privacy:
- Sunglass Hut BD values your privacy. Any personal information collected during the order and return process will be handled in accordance with our Privacy Policy.
By making a purchase from Sunglass Hut BD, you agree to adhere to the terms outlined in this Return and Refund Policy. If you have any questions or concerns, please don’t hesitate to contact our customer service team at contact@sunglasshutbd.com or call us at +880 1670-269048.
Thank you for choosing Sunglass Hut BD. We appreciate your trust and are committed to ensuring your satisfaction.